Frequently Asked Questions
How do I sign up for the Transit Benefit Fare Program?
Ask your employer or human resources department - it is simple and to enroll and they'll also benefit from tax savings.
How should I suggest the program to my employer?
Many companies are not aware of the Transit Benefit Fare Program. Yours may be one of them. Send your employer an email containing a link to the Transit Benefit Fare Program website.
How much do I need to deduct from my paycheck to participate?
Determine your monthly commuting costs and deduct that amount, up to $255.
How do I save money with pre-tax deductions?
You save money because the funds are deducted from your paycheck before federal, state and local taxes are taken out. Although you pay the same price as everyone for the pass or ticket, you are saving upto 40% of the deduction through reduced payroll taxes.
Can I really save that much a year simply by commuting?
Yes, if you're enrolled in the Transit Benefit Fare Program and take advantage of the maximum deduction.
Is the program mandatory for companies?
No. Some companies choose to participate and others do not.
I have questions about my account.
Contact Customer Support at 888.782.1008. Our skilled representatives are available Monday through Friday from 7 AM to 7PM Central Standard Time.